EDUCATION · CUSTOM SOFTWARE
ACMi Digital Student Application & Management Platform
Client
Industry
Project Duration
Delivered By
RESULTS
A connected platform with measurable operational impact.
~40%
3
1
THE CHALLENGE
Turning a complex admissions process into one connected digital journey.
ACMi managed a multi-stage admissions process involving students, education agents and internal administration teams. Applications, supporting documents, approvals, offer letters, payments and enrolment data moved across disconnected systems and manual processes.
The challenge was to replace fragmentation with a secure, role-based platform that improved visibility for every stakeholder while reducing repetitive administration.
Fragmented Workflows
Application information and supporting processes needed to be brought together into one structured and accessible digital workflow.
Manual Administration
Document preparation, application updates, communication and processing created repetitive administrative work.
Multiple Stakeholders
Students, education agents and administrators required different permissions, dashboards and actions while working with the same underlying application data.
THE XPANSION SOLUTION
One platform. Multiple roles. End-to-end automation.
- ✓ Centralised student application and admissions management
- ✓ Role-based portals for administrators, education agents and students
- ✓ Automated document workflows and notifications
- ✓ Digital offer-letter workflow with DocuSign
- ✓ Online payments through Stripe and PayPal
- ✓ aXcelerate integration for student management
- ✓ Real-time application status tracking
STUDENT PORTAL
- Applications
- Documents
- Offer Letters
- COEs
- Payments
- Student Forms
- Notifications
ACMi APPLICATION MANAGEMENT PLATFORM
- Application Workflow
- Document Management
- Offer Letters & COEs
- Payments & Invoices
- Notifications & Messages
- Reporting & Analytics
- Role Management
AGENT PORTAL
- Applications
- Student Management
- Application Tracking
- Status Updates
- Communication
PRODUCT EXPERIENCE
Designed around the complete admissions journey.
01 — ADMINISTRATION
A central command centre for the admissions team.
02 — APPLICATION MANAGEMENT
A clear lifecycle from submission to enrolment.
03 — EDUCATION AGENT PORTAL
Visibility for agents without administrative complexity.
04 — STUDENT EXPERIENCE
One place for the entire student journey.
05 — DIGITAL STUDENT FORMS
Moving everyday student processes online.
06 — APPLICATION TRACKING
Clear visibility at every stage of the application.
Students and agents can see the current status, completed milestones and next action for each application.
This transparency reduces status enquiries and helps applicants move through outstanding documents and payments faster.
WORKFLOW AUTOMATION
From application to enrolment — a connected digital workflow.
01 · Application
02 · Review
03 · Approval
04 · Offer Letter
05 · Payment
06 · Enrolment
BUSINESS IMPACT
Technology designed around measurable operational improvement.
~40%
3
1
6 Months
TECHNOLOGY
Built with modern technology and secure integrations.
Core Platform
PHP 8.2
MySQL
Redis
Integrations
DocuSign
Stripe
PayPal
Key Capabilities
Document Workflows
PDF Generation
Queue Processing
Notifications
API Integration
CLIENT OUTCOME
A more connected admissions experience for everyone involved.
The resulting platform gives ACMi a single operational view of the student journey while providing students and education agents with clear, purpose-built self-service experiences.
By replacing manual hand-offs with structured workflows and secure integrations, ACMi can process applications faster, reduce administrative effort and scale its admissions operations with confidence.
Australian College of Management and Innovation